6701 Amsterdam Way, Wilmington, NC  28405
910-794-6884

 



WHAT YOU SHOULD KNOW

WHAT YOU SHOULD KNOW 

It is your right to choose the collision repair facility for your vehicle.  You do not have to use a facility that is recommended by the claims adjuster.

Your auto is one of your largest investments.  Make sure you preserve the value of your vehicle, by repairing it professionally by a company that cares and offers a lifetime warranty.

Insurance companies want their customers to be satisfied with their claim.  Take time to review your policy to understand your rights and obligations.

Damages to your vehicle, may cause it to be unsafe to drive.  If you are unsure, we'll check it out for you.

Some insurance companies may want your to visit their drive-in claim center, you can do this or you may leave your vehicle at our facility and ask that the insurance company inspect the vehicle here.

You are required to allow your insurance company a reasonable amount of time to inspect your vehicle prior to having your damages repaired.  

It is your right to choose the repair facility to repair your vehicle.  You do not have to use a facility that is recommended by the claims adjuster.
Insurance companies cannot deny your payment due to the body shop that you select.

Repair estimates may be different, a lower estimate may not include all the necessary work.  If you're not sure why your estimates are different, please as us.  We'll be happy to explain so you can be confident that you are selecting the best collision repairs for your vehicle. 

We can help you negotiate your claim with the insurance company.

At Cape Fear Collision you can count on us to back our services with a
LIFETIME WARRANTY.
TOWING

Hooked-up Towing & Recovery
910-264-7164

RENTAL CAR

Enterprise Rental Car Assistance
910-799-4042
   

CLAIM RESOURCES

  • Allstate                      919-872-3200
  •  
  • Erie                        1-800-533-3982
  •  
  • Farmers                  1-800-435-7764
  •  
  • NC Farm Bureau      1-800-849-8384
  •  
  • Geico                      1-800-841-3000
  • GMAC                     1-800-468-3466
  •  
  • Kemper                   1-800-753-6737
  •  
  • Liberty Mutual          1-800-223-9704
  •  
  • Nationwide              1-800-421-3535
  •  
  • Penn National               Call agent
  • Progressive             1-800-274-4499
  •  
  • SafeCo                   1-800-332-3226
  •  
  • Southern Guaranty  1-800-422-5589
  •  
  • State Auto                   Call agent
  •  
  • State Farm             1-888-411-4185
  •  
  • Travelers                1-800-238-6225
  •  
  • USAA                     1-800-531-8111 
Web Hosting Companies